Returns & Exchanges
At Dune, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original box or mailer, ensuring the fashion pieces are protected and all tags remain intact.
Attach the Shipping Label
Download and print your pre-paid return shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing